From raw signal to done action.Automatically.
Cozmo is the revenue layer for CX data. It reads the signals you already collect. Rebuilds what happened. Decides the next move. Sends it to the right manager. Then tracks the result. No analyst in the loop.
Five steps. Zero busywork.
Traditional CX tools tell teams what customers said. Cozmo tells the business what to do next.
The product, made tangible.
Every explanation of Cozmo resolves into the same thing: the card a manager receives, and the evidence behind it.
Close the performance gap
Complementary selling is inconsistent across locations.
Four product objects work together
- Action Card — the recommendation a specific manager receives. See it
- Experience Replay — the customer story behind the card. See it
- Explainability Drawer — the signal, evidence, and reasoning behind every recommendation.
- Outcome Tracker — projected → accepted → in flight → measured.
Works with the tools you already have.
Every signal you already collect — big or small — feeds the same brain. Cozmo is additive to your existing CX, CRM, BI, and operational systems. You're not asking anyone to tear anything out — you're adding the layer that makes everything you've already invested in more actionable.
See the loop run on your data.
We'll show the kind of Action Cards Cozmo would deliver for your business.
Book a demo