Retail & Fashion
In retail, the counter is where revenue is won or lost.
Most of your lost revenue isn't lost to competitors. It's left on the counter — in missed add-ons, slow recovery, and stores that drift from the playbook. Cozmo finds those gaps and turns them into store-level action. The best chains are already closing them.
Complete the look — complementary selling
Complementary add-ons → +4–6% basket
The lever
Complementary selling and store consistency.
Higher basket size and stronger attach rates usually aren't about new customers — they're about execution gaps you can't see at the average. Cozmo surfaces them, quantifies them, and routes the fix.
The action
Coach the gap, then raise the bar.
Identify the stores and people below benchmark, coach them up, and push the whole network higher — a sequenced play worth an estimated 4–6% revenue lift in the stores you fix.
The proof
A sequenced strategy, on a real card.
Action Card #1
Revenue
Close the performance gap
Insight Complementary selling averages 75% across stores, but specific locations and cashiers fall below the benchmark.
Recommended action Coach the stores and cashiers below benchmark, then monitor improvement over 30 days.
Projected impact
4–6%
estimated lift across affected stores — directional, not guaranteed
Action Card #2
Follow-up
Raise the ceiling
Insight Top stores already exceed 90% — proof that near-universal execution is achievable.
Recommended action Once the floor is fixed, launch a company-wide push from 75% toward 85%+. Share what the top stores do; tie it to enablement.
90%
Top tier today
Target 85%+
company avg, up from 75%
See what Cozmo finds in your stores.
Book a demo and we'll show the store-level Action Cards Cozmo would deliver.
Book a demo